Austal Service

Austal Service & Product Support








Austal recognises the need to maximise the operational availability of every vessel and will work closely with each customer to understand their ship operations so that effective product support can be provided to them.

The Product Support program is available as follows:

Pre-Operation

  • Preparation of maintenance schedules
  • Recommendation for spare parts inventory
  • Identifying local equipment service agencies
  • Familiarisation for the ship's bridge and engineering crew
  • Recommissioning in the port of operation

Warranty Period

  • Onboard assistance on first arrival in the vessel's home port.
  • Prompt servicing of warranty claims
  • Scheduled visits during warranty period

Long Term Support

  • Ongoing assistance with the vessel's requirements
  • Supply of parts and equipment
  • Planned maintenance systems
  • Repairs and maintenance
  • Ship Management Services (ISM / ISPS)

These services are not limited to owners of Austal built vessels and Austal Service has a growing international customer base, particular in the specialist area of aluminium vessels.

The Austal Service Team

Click here to meet the Austal Service team members.

Submit a Service Request

Click here to submit a service or spare part request.

For Further Information


or please contact:

Austal Service
100 Clarence Beach Road,
Henderson,
Western Australia 6166
Telephone: +61 8 9410 1111
Fax: +61 8 9437 3064
service@austal.com